Who is this qualification for?
This qualification is designed for new and aspiring department heads, leaders and other middle managers – really get to grips with the role, gain comprehensive business knowledge and develop the skills you need to lead and inspire others at this level.
Qualification benefits
For individuals
- Develop the capabilities and personal awareness you need to lead, motivate and inspire others
- Accredit your experience with a nationally recognised qualification that is transferable across multiple professions
- A valuable personal development tool which provides clear benefits to those who want to self develop or want career progression
- Flexible learning approach, working around you and your commitments
For employers
- Develop managers who are more effective, strategic, communicative, and capable of driving positive organisational outcomes
- Develop managers who can assess and improve their own leadership styles and behaviours
- Develop middle managers with an advanced understanding of their role and function in your organisation
- Flexible choice of units - tailor this qualification to close skills gaps in your organisation
Qualification units
- Develop and Implement an Operational Plan
- Provide Leadership and Management
- Develop Working Relationships with Stakeholders
- Manage Personal and Professional Development
- Managing and Implementing Change in the Workplace
- Understanding the Management Role to Improve Management Performance
- Managing Stress and Conflict in the Organisation
- Understanding and Developing Relationships in the Workplace
- Managing Improvement
- Developing Critical Thinking
Depending on your chosen programme, some or all of the following Essential Skills courses may be required or will need to be completed:
- Essential Skills Level 2 or 3 Application of Number (AON)
- Essential Skills Level 2 or 3 Communication
- Essential Skills Level 2 or 3 Digital Literacy
Following the completion of the ILM Level 4 Diploma, learners can progress onto one of our Level 5 ILM programmes.
“My learning experience with Portal has been really good. I've been impressed with the resources available and my assessor has supported me massively to maintain motivation and complete work.”
Callum Davies
Newport Live | Positive Futures
Qualification delivery and assessment
At Portal we understand the demands of modern work life. We know that your work commitments, project deliverables, and team responsibilities require careful balance. That’s why we’ve shaped a flexible learning approach that allows you to hone your skills without having to compromise your ongoing commitments.
This qualification is delivered through a blended approach, combining face-to-face and remote learning. On enrolment, each learner is assigned a dedicated assessor who will provide ongoing support throughout the programme. The assessor will meet with the learner on a monthly basis, either remotely (for example, via Microsoft Teams), or in the workplace, to support progress, carry out observations, and set tasks.
Mixed methods which could include:
- Written work
- Professional discussion
- Question and answer
- Observation of performance
- Work related evidence
The apprenticeship and higher apprenticeship programmes are fully funded by the Welsh Government. Applicants must meet the following Welsh Government eligibility.
Individuals must:
- Have the right to work in the UK
- Have a contract of employment for at least 16 hours a week
- Not be enrolled on any other Welsh Government funded programme
- Not hold a degree in the same area of study as the apprenticeship programme
