Who is this qualification for?
This qualification is designed for new and aspiring department heads, leaders and other middle managers – really get to grips with the role, gain comprehensive business knowledge and develop the skills you need to lead and inspire others at this level.

Qualification benefits
For individuals
- Develop the capabilities and personal awareness you need to lead, motivate and inspire others
- Accredit your experience with a nationally recognised qualification that is transferable across multiple professions
- A valuable personal development tool which provides clear benefits to those who want to self-develop or want career progression
- Flexible learning approach, working around you and your commitments
For employers
- Develop current managers and future talent to become more effective, strategic, communicative, and capable ofdriving positive organisational outcomes
- Develop individuals with anadvanced understanding of their role and function in your organisation
Qualification units
- Understanding the Management Role to Improve Management Performance
- Managing Personal Development
- Managing and Implementing Change in the Workplace
- Developing Critical Thinking
- Assessing own Leadership Capability and Performance
- Understanding and Developing Relationships in the Workplace
Depending on your chosen programme, some or all of the following Essential Skills courses may be required or will need to be completed:
- Essential Skills Level 2 or 3 Application of Number (AON)
- Essential Skills Level 2 or 3 Communication
- Essential Skills Level 2 or 3 Digital Literacy
Following the completion of the ILM Level 4 Diploma, learners can progress onto one of our Level 5 ILM programmes.
“The support and flexible approach shown by the team at Portal is really helping to get the best out of my team.”
Caroline Spanton
Beicio Cymru | Welsh Cycling
Qualification delivery and assessment
At Portal we understand the demands of modern work life. We know that your work commitments, project deliverables, and team responsibilities require careful balance. That’s why we’ve shaped a flexible learning approach that allows you to hone your skills without having to compromise your ongoing commitments.
Our programmes have a strong collaborative approach. Monthly virtual group workshops are facilitated by experienced assessors, enabling professional discussions, encouraging knowledge sharing, and fostering meaningful connections with peers from diverse sectors, roles, and organisations.
Mixed methods which could include:
- Written work
- Professional discussion
- Question and answer
- Work related evidence
Applicants must meet the following eligibility requirements;
Individuals must:
- Reside in Wales
- Be 19 years or over
- Not be accessing any other Welsh Government funded programme




